Why not bundle their services together to market it as a package deal?

gibehiw189

From needs that are not met to feedback about certain products, keep a keen and open mind in order to identify hidden opportunities that you can grab in order to make more effective sales. The key to making an ‘upsell’ pitch lies in value. If your customer is facing more problems, problems which you can solve or find the solution to, it is a good opportunity for you to try. For example, interior designers are in the service line of designing and renovating houses.

However, as their clients are commonly families who are in the midst of moving out to a new house, they would commonly find themselves in the need of cleaning services, moving services and sometimes, even storage real estate agent email list facilities. Hence, under this train of thought, it is not uncommon for interior designers to offer a more holistic package where these services are included, for customers who are willing to pay more and save the trouble of doing it themselves, or source these services on their own. After all, when it comes to moving into a new HDB home or relocating to a condominium, these are the many services that a newlywed or family would be looking for. Since these services are catering to the same customers, In the same vein, it is common for movers to either throw in disposal services as a value-added service or charge customers for disposing of old furniture.



After all, moving in new furniture often comes with the issue of homeowners needing to dispose of the old one. Leverage on Cross-selling Using the idea of cross-selling, partner up with companies that offer complementary services up to your vertical. You will be able to improve upon your suite of services while earning a higher margin by charging your clients for convenience at your one-stop shop. Keep An Organised Customer List Keep your customer list updated and clear – with a solid and organised customer list, you easily have yourself a stable customer base. These customers on your list are the key to your business growth. If they have made a purchase with you and have enjoyed the experience, they will definitely do so again. Always keep that in mind. Put Yourself In Your Customer’s Shoes Operate and run your company as if you are the customer. What expectations would you hold for your company’s services and products? How can you improve customer service management to ensure a positive experience? Put yourself in their shoes and look from their point of view.